Frequently Asked Questions
1. Are your leather watch straps good quality?
Yes! We thoroughly test by wearing all of our straps for a length of time before they become available to purchase at our website.
2. Is shipping included in the price?
Yes! The price of straps illustrated at our website includes free parcel post via Australia Post.
3. Do you offer express shipping?
Yes! Express shipping is available in checkout if you would like to pay the extra for a faster service via Australia Post. Express shipping is currently $5 and can be ordered via the checkbox in checkout.
4. Do all straps come with spring bars?
Yes! All of our leather straps include spring bars and strap removal tool. The quick release straps that have in-built springs also come with an extra pair of spring bars.
5. Why are your straps less expensive than other Australian online shops?
A. Once tested and approved, we then order a bulk amount to be made up. Ordering in bulk is cost effective. This allows us to sell hundreds of straps every week and then pass the savings on to you.
B. Simple packaging. We asked our customers via a survey about whether packaging is a deal breaker. The vast majority did not want or need fancy boxes or containers just cheaper prices for high quality straps.
6. Where are you located?
We are located in Montville, the artisan village 240 metres above seal level in the hinterland region of the Sunshine Coast Queensland, Australia.
7. Are you open to the public?
No. Sorry. We are currently not open to the public to neither visit or to shop.
8. Why buy from Leatherstraps.com.au?
A. Fully tested, high quality genuine leather straps.
B. Unbeatable prices for Australian stock.
C. Australian owned and operated and proud of it.
D. Located in Australia.
E. Same day dispatch from QLD Australia.
F. Free postage.
G. Free spring bars and strap removal tool.
H. Warrant & Returns – 12 month replacement warranty + 28 day money back change of mind / return policy. Don’t like the colour? Simply return for your money back within 28 day for a full refund.
I. High level of support. Feel free to Contact Us for any reason regarding your purchase or for general inquiries. We are here 24 hours a day, 7 days, ready to help you.